HeatherKellyGlass

Artisan lampwork beads and jewellery

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Heather

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About HeatherKellyGlass

Sales 247
On Etsy since 2011

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Love for glass

Shop members

  • Heather Kelly

    Owner

    I melt glass, make jewellery and collect shiny things!

Shop policies

Last updated on June 13, 2014
Welcome to HeatherKellyGlass on Etsy!

If you have any questions or want to inquire about custom orders, please convo me.

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

I take Paypal only for ease of use. You can pay with credit cards through Paypal without having to create an account, and there is no charge to you for using it.
If I do not receive funds in my account within three days of you placing the order, I reserve the right to cancel the sale and relist the item/s.

Shipping

I post items within a day or two of receiving the order. UK orders are posted 1st class. International orders are sent by Airmail.

International orders may take some time to arrive, particularly around Christmas or if hurricanes, volcanoes or postal disputes are occurring. Let me know if anything doesn't arrive in a reasonable time period - for international orders this may be as much as 6-8 weeks. If you require insured, tracked or signed for packages, please contact me - there will be an additional shipping charge for this.

International buyers: please be aware that your country may charge you a custom duty or import fee. All customs duties and charges are the responsibility of the buyer.

If items are made to order, there may be a longer delay while I make them. I will keep you informed.

Shipment not received: I will offer refund in full or replacement if the item has not arrived 30 days after the date of posting. Please check the above statement about Christmas time, though!

Additional policies and FAQs

By purchasing from this shop you agree that all dealings are subject to UK legislation.

My beads and jewellery are made with care, but remember that they are still glass! Dropping them on a hard surface may damage them.
Perfumes and other cosmetics can damage the surface finish on some types of beads, particularly ones with a metallic finish.